Tutorials & Fixes

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Platform Tutorials | How to Process Data

Using our advanced AI technology is easy! Learn how to login, upload & process data files, choose file fields, adjust record quantities, and monitor progress.

Platform Tutorials | How to Add Users & Change Settings

The User Management tab and settings panel allows admin users to place additional users according to membership plan. Settings can be tailored to recycle data, control user options, and payment information.

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2/25/2021

4.0

In-Progress

Monthly credit recharge

Some users haven't received their monthly credit recharge, working to resolve.

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2/19/2021

3.9

In-Progress

Fully qualified url for Safari browser

To reach the website with Safari browser the 'https://www.' part of the address needs to be included.

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2/5/2021

3.5

In-Progress

Adding new users after signup

Existing accounts cannot add in additional user seats.

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2/3/2021

3.6

Known

# of users on Plans (1 user = "0")

Plans show the number of users as "0" instead of "1".

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2/1/2021

3.7

Known

Prospect data progress bar does not advance

Does not affect any platform functionality whatsoever. Allow 10-20 min after submitting Prospects for processing and it will be complete and available in your "Prospect Scores" tab.

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1/29/2021

3.3

Fixed

Progress bar during data processing kicks you out

While the data is processed the screen doesn't load, a refresh or logout/login is required. Elves are working 24/7 to resolve.

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1/28/2021

2.5

Fixed

Fixed ICP display window scrolling

Scroller has been given nutrients, light and additional tlc to grow to the size of the actual content.

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1/25/2021

3.4

Fixed

Fixed the Plan cost calculation to be correct for the number of users

Plan costs now show correct total for the number of users selected for purchase.

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1/19/2021

3.1

Fixed

Company Section of ICP isn't displaying

Ideal Company Persona is again showing at Target Profiling after update.

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1/13/2021

3.0

Fixed

In Account the Plan shown highlighted sometimes isn't matching the one purchased

After signup the Plan purchased should be the one highlighted.

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1/12/2021

3.2

Fixed

Entering an invalid credit card caused a white screen to display at account update

Vanquished WSOD with alacrity and sternly bid it to never to return.

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1/8/2021

2.6

Fixed

Display of multiple product names in Target Profiling incorrect

Product names at Target Profiling show the name given rather than the same name of the first product uploaded at Data Processor.

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1/5/2021

3.8

In-Progress

Long login loading time

Excessive loading time when logging into the platform. Does not affect functionality.

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12/28/2020

2.9

Fixed

Removed confusing display of sections at account signup

Form sections remain closed and tidy unless clicked or information is needed to complete.

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12/28/2020

2.8

Fixed

Credits total display

The number of credits that you have are now visible at the top left next to the Settings navigation button

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12/3/2020

2.3

Fixed

Longer than expected processing time

AI core got confused when processing took an extended amount of time, closed the gap with remedial school.

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10/29/2020

1.00

Fixed

Pro and Team Plan selector count

Under My account the Pro Plan and Team Plan boxes allowing selection of negative numbers.

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10/27/2020

2.20

Fixed

Target Profiling and Insight Dashboard coming up blank

Fixed the Target Profiling and Insight Dashboard issue of not displaying any data by correcting the processing of uploads containing hidden characters.

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10/23/2020

2.10

Fixed

Static purchase slider display not working

The cost per record value wasn’t displayed as intended, the slider has been punished... and will now display the correct values.

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10/22/2020

1.30

Fixed

Back to Upload button navigation error

The "Back to Upload" button on the "Making Magic..." step loader screen screen causes a logout instead of returning to upload screen.

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10/22/2020

2.00

Fixed

Ideal Customer Profile (ICP) data overwritten

Corrected an error where the most recent ICP data was being overwritten when prospect data was processed.

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10/22/2020

1.90

Fixed

Sign up screen plan defaults

At the sign-up screen default user counts are pre-populated example numbers for each plan requiring manual selection of Plan type and change to the correct amounts of users.

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10/21/2020

1.70

Fixed

Errors when processing certain characters (symbols)

Some characters confused the AI system (£, €, ₹, ¥, ₽, *, ^, !, #, ;, ?) - it now has an upgraded understanding of them.

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10/21/2020

1.80

Fixed

Source of data unavailable after entry

Adding a source into the "Where's the data coming from?" dropdown field is now saved in the system as a new option for selection.

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10/21/2020

1.60

In-Progress

Process Data step loader isn't real time

"Making Magic..." loading bar doesn't load in real-time and a manual refresh is needed to update progress.

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10/21/2020

1.50

Fixed

Reselect File button navigation error

The "Reselect File" button during Data Processor at the headers mappings screen causes a logout instead of navigating to upload screen.

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10/21/2020

1.40

Fixed

Upload another file button navigation error

The "Upload another file" button after "Upload Complete!" message causes a logout instead of returning to upload screen.

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10/15/2020

1.20

Fixed

Refresh and back button navigation error

Refreshing the page and clicking the browser's "back button" logs out the user.

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